Refund Policy
Last updated: 2026-09-23
We are committed to delivering high-value executive insights. This policy outlines how refunds are handled for digital diagnostic purchases.
Digital Content Policy
Because our diagnostic reports are delivered immediately upon payment completion, we generally consider purchases final once the report has been generated and unlocked.
Technical Issues & Exceptions
If you experience technical issues preventing access to your purchased report, or duplicate charges occur, we will promptly issue a full refund or regenerate your dossier.
Requesting a Refund
To request assistance or a refund, email support@aireadyleader.tech with your order reference and receipt. We respond to all requests within 1–2 business days.
Merchant of Record
Creem serves as the Merchant of Record for transactions. Inquiries can also be submitted directly through your Creem payment receipt.